Privacy Policy

S&I Mortgage Solutions LLC ("S&I Mortgage Solutions LLC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit https://www.simortgagesolutionsllc.com, contact us, or communicate with us by text message, and how we use and protect that information.

Information we collect

We collect information you provide directly to us, such as when you fill out our contact form, call us, email us, or text us. This may include:

• Your name, phone number, and email address
• The type of loan or mortgage service you are interested in
• Any details you choose to share in your message
• Your text messaging consent preferences

We may also collect limited technical information automatically, such as your browser type, device type, pages visited, and the date and time of your visit.

How we use your information

• To respond to your inquiries and provide the mortgage services you request
• To schedule and confirm appointments
• To send loan application updates and transaction-related communications
• To send marketing messages, only if you have given your consent
• To improve our website and customer service
• To comply with legal and regulatory obligations

SMS and text messaging

If you choose to opt in to text messages, S&I Mortgage Solutions LLC may send you non-marketing messages (such as loan application updates, appointment reminders, and transaction-related communications) and, if you separately consent, marketing messages. Consent to receive text messages is not a condition of using our services. Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. You will receive one final message confirming that you have been unsubscribed. For help, reply HELP or contact us at +1 (305) 748-0390 or esang@simortgagesolutions.com.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the website may not work properly if cookies are disabled.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and regulatory record-keeping requirements. You may also withdraw your text messaging consent at any time by replying STOP. To make a request, contact us using the details below.

Children's privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. We encourage you to review this page periodically.

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